Offices & Call Centres

Our health and safety experts know how to help offices and call centres improve the way they manage health and safety.

Generally speaking offices and call centres are considered to be a lower risk environment than more industrial workplaces.  However, there are still a number of hazards that, left unattended, can lead to accidents, injuries and ill health.

As offices are enclosed and often densely populated, illnesses can spread quickly if the correct measures have not been put in place.  This is particularly relevant during the COVID-19 pandemic.  If you are going to provide a safe return to the office for your colleagues, you must take all of the required actions to ensure your office is COVID-secure.  You will also need to consider other issues such as musculoskeletal problems that can be caused if workstations are not set up correctly. Mental health and stress are also major causes of workplace absence.

We know that finding time for health and safety management is never easy with so much else going on.  However, if you do not find the time you will not be able to provide the necessary compliance evidence if an employee brings a civil claim against you.  Consequently, in the most serious cases, you could even find yourself facing prosecution from your Local Authority’s Environmental Health Officers.

This is where we can help.

Get in touch

Our hugely experienced Chartered Health and Safety Practitioners know the health and safety issues that put office workers at risk.  This means we can conduct a thorough assessment of your premises and identify the corrective actions you will need to take in the short, medium and long term.

We can also explain what you will need to do to remain compliant with the relevant health and safety legislation so that you can continue to provide the safest possible environment for your employees and visitors.

Most of all, we will make sure that our advice is easy to follow by making it straightforward, realistic and usable.  We always set our suggestions out in clear and simple steps then prioritise them by the level of risk involved so you can plan the implementation of any solutions around your other responsibilities.

The areas we can help you with include:

  • General risk assessments
  • Appointment as your ‘competent person’ as required by the Management of Health and Safety at Work Regulations
  • Support with providing your Health and Safety Policy and supporting documents
  • Compliance assessments and reviewing existing processes and procedures
  • Workplace inspections
  • Fire risk assessments
  • Dealing with Covid-19 guidelines and managing safe homeworking
  • ‘Return to work’ and practical COVID-19 reopening plans
  • Assistance with Display Screen Equipment (DSE) assessment
  • Advice on specific issues such as driving for work, lone working, violence at work and manual handling
  • Safe handling of chemicals and other hazardous materials (COSHH)
  • Health and safety training for staff at all levels

What should you do next?

If you would like to speak to our office and call centre expert, David Paveley, please contact him by phone on 01302 499050, email or use our contact us form for a free initial consultation.